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Introduction
to OD
What is
OD?
Organization development is a system-wide application of
behavioral science knowledge to the planned development and
reinforcement of organizational strategies, structures, and
processes for improving an organization's effectiveness .
-- Cummings and Worley, Organization Development and
Change
Organization Development is a top-management-supported,
long-range effort to improve an organization's problem-solving
and renewal process, particularly through a more effective and
collaborative diagnosis and management of organization
culture-with special emphasis on formal work team, temporary
team, and inter-group culture- with the assistance of a
consultant-facilitator and the use of theory and technology of
applied behavioral science, including Action Research
--
French &
Bell
OD Network - The
largest professional association
OD
Interventions - John E.
Jone's list of interventions
Appreciative
Inquiry
AI
Commons - devoted
to the fullest sharing of academic resources and practical
tools on Appreciative Inquiry. Hosted by Case Western Reserve
University's Weatherhead School of Management.
The
Taos Institute
- Social
constructionist dialogues - of cutting edge significance
within the social sciences and humanities - concern the
processes by which humans generate meaning together. Our focus
is on how social groups create and sustain beliefs in the
real, the rational, and the good.
Appreciative
Inquiry and the Quest - a web site
Appreciative
Inquiry in Organizational Life
What
is Appreciative Inquiry?
- Joe Hall and Sue Hammond
Appreciative
Inquiry - by Carter McNamara
Change
Dynamics
Kurt
Lewin's Change Theory
OD
in Religious Orders -
From The OD Practioner
"Resistance
in Organizations: How to Recognize, Understand & Respond
to it" - From The OD Practitioner
Case
Study: - A
case study of an OD effort
Contextual
Issues
American
Demographics
Demographic data for
Episcopal churches... - Demographic/faith receptivity
data for each Episcopal Church in a diocese. Users of this kind of
information need to take care in its application -- This form of
demographic information is useful but limited. Sound strategy in
congregational development also needs discernment, an
understanding of the parish's internal dynamics, and flexibility
and seeking options in strategy formation.
Values
Three World Views - An
exploration of values groupings research done by Anderson
& Ray.
Cultural
Creatives - As
of the year 2000, there are 50 million adults in the United
States who have the worldview, values and lifestyle of the
Cultural Creatives. (There are probably about 80-90 million
Cultural Creatives in the European Union as well.)
The
GSS (General Social Survey) -
Personal interview survey of U.S. households by the National
Opinion Research Center (NORC); scientifically relevant
data available to the social science research community.
Public
Agenda -- a public opinion research and citizen education
organization; founded by social scientist and author Daniel
Yankelovich and former Secretary of State Cyrus Vance.
Communication Styles
Ways of communicating with others; improving
the chance of being heard.
Communication Strategies with Persons of Different Psychological
Types
Dialogue
Dialogue
- by Anthony Blake "is people talking together. The
important thing is that the people agree to do just that and
nothing else. They are not concerned with winning arguments,
coming to conclusions, solving problems, resolving conflicts,
achieving consensus - or anything else other than talking.
This gives them an opportunity to delve into talking and what
it does."
Dialogue
Culture:
Towards a climate
of intellectual and compassionate empowering, sharing, and
co-creation
- by Heiner Benking, 1998
Dialogue
and Organizational Transformation - by Glenna Gerard &
Linda Teurfs
Other
Websites on Dialogue
Empowerment
& Participation
Articles
about Empowerment - by
Jeanie Marshall on personal development & group and/or
Organizational Development
Emotional
Intelligence
The
Consortium -- Exists to aid the advancement of research
and practice related to emotional intelligence in
organizations
Emotional
Intelligence Services - Mission is to provide world-class
information, resources and tools to improve personal
effectiveness and organizational performance
Family
Businesses
Family
Firm Institute - professional organization dedicated
to assisting family firms by increasing the interdisciplinary
skills and knowledge of family business advisors, educators,
researchers and consultants
Fun
& Making Fun of Ourselves
Despair,
Inc - posters and awards for
despair, teambreaking, failure to succeed, etc.
Dilbert.com
Future
Search
Future
Search - An
innovative planning conference; addresses two goals at the
same time, (1) helping large diverse groups discover values,
purposes, and projects they hold in common; and (2) enabling
people to create a desired future together and start
implementing right away. Future search is especially helpful
in uncertain, fast-changing situations. Participants need no
prior training or expertise. People build on what they already
have
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Johari
Window
Named after Joseph Luft
and Harry Ingham. It was first used in an information session
at the Western Training Laboratory in Group Development in
1955.
Johari
Window -
introduction
The
Johari Window: A Graphic Model of Awareness in Interpersonal
Relations - introduction
Johari
Window -
related to self-disclosure; NOTE: Click on "Jm" when
at site
Self-disclosure
- explores self-discloser using Johari Window
Leadership
Leadership
without Easy Answers - A conversation with Ronald
Heifetz:by Joe Flower
Adaptive
Change: What’s Essential and What’s Expendable?
- Conversation with Ronald
Heifet
Center
for Creative Leadership
National
Leadership Institute
The
Center for Leadership
Big
Dog's Leadership Page
Founder's
Syndrome: How Corporations Suffer -- and Can Recover (for
nonprofit or for-profit organizations) - by Carter
McNamara
The
Leadership Grid -by
Robert R. Blake and Jane S. Mouton provides a framework
for understanding types of leadership.
Douglas
McGregor - Theory X and Y - an
introduction
Overview
of Leadership in Organizations - by Carter McNamara
Self-Differentiated
Leadership - Family Systems Thinking & Leadership
Family
Systems Thinking, Management and Leadership - by Cheryl
Hoskins
Anxious
Response to Change: the Leader's Role in Calming the System
- by Katherine Kott
The
Nine Concepts of Bowen Theory -
by Andrea Maloney-Schara, LCSWA
Triangles:
A Study In Three Parts -
by Jonathan Singer, 1994
Servant
Leadership
The
Greenleaf Center for Servant Leadership
The
Avodah Institute
The
Servant Leadership Center of McMurry University
The
Institute for Servant Leadership
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Learning
Organizations
Society
for Organizational Learning - SoL is a global
learning community dedicated to building knowledge about
fundamental institutional change. We aim to help build
organizations worthy of people's fullest commitment
Fifth
Discipline - This web site is intended to serve the
far-flung community of learning organization practitioners
The
Learning History Project (MIT) -
An approach for helping an organization learn from the
experience and implications of its own learning and change
initiatives; a document that helps an organization listen to
what "it is trying to tell itself" about its own
learning and change efforts.
The
Program on Social and and Organizational Learning - at
George Mason University
The
Organizational Learning and Instructional Technologies Program
- at the University of New Mexico
The
Research Program in Social and Organizational Learning -
at George Washington University
"Organizational
Learning and Learning Organizations"
"Systems
Re-Thinking: An Inquiring Systems Approach to the Art and
Practice of the Learning Organization"
Resilient
Communities -- was a major undertaking to help people
discover our own capacities for resilience at the close of the
millennium. This site now serves as a repository for the
resources that were developed and offered as part of that
initiative.
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Life
Cycles Basic
Overview of Organizational Life Cycles
Organizational
Life Cycles Revisited
Five
Phases of The Organizational Life Cycle by Murray Johannsen
Organizational
life cycle
Three
Organization Types - by Mark White - Relates
organizational type and life cycles
From Margaret Wheatley
Goodbye, Command and Control
When Complex Systems Fail: New Roles for Leaders
Innovation Means Relying on Everyone's Creativity
Meetings
The
Makings of a Good Meeting -
a free, downloadable manual
Transformational
Dialogues: Facilitator Training Manual
The
Wisdom Council: A New Way to Build Community in Large
Organizations
Organizational
Culture
Organizational
Culture
- by Carter McNamara, PhD
Organizational
Life Cycles & Corporate Culture
Mergers
and Organizational Culture
- by Robert A. Gallagher
Parish
Mergers & Organizational Culture - by Robert A.
Gallagher
Two
models of business culture
Application
of the Organizational Culture Concept to Assess USAF
Organizations - by John E.
Cannaday
Exploring
the Relationships Among Organizational Culture, Customer
Satisfaction, and Performance - by Cynthia
Webster
Individual
Personality And Organizational Culture Or "Let's Change
This Place So I Feel More Comfortable"
- by Gerald L. Barkdoll
Ed
Schein's website
Flexible
Workplace -
Resources on creating flexibility in the workplace
Lessons from
culture change By Victor S.L. Tan - Tan
"Ten powerful lessons that I believe will help change agents get on
the right footing."
Organizational
Culture; A Web Walk
Culture
Change Planner - by Judd Allen, Ph.D
Explorations in Organizational
Culture
Organizational Culture and Business History - by
Michael Rowlinson, Stephen Procter
Exploring the Relationships Among
Organizational Culture, Customer Satisfaction, and
Performance - by
Cynthia Webster
Individual Personality And
Organizational Culture Or "Let's Change This Place
So I Feel More Comfortable"
- by Gerald L. Barkdoll
Organizational Culture and Volunteer Programs
- by Cynthia Webster,
An Organizational Culture Assessment Using the
Competing Values Framework: A Profile of Ohio State
University Extension - by Angel A. Berrio
Organizational Culture - on the Symphony
Orchestra Institute web site
Organizational Culture: Change Process - on the Symphony
Orchestra Institute web site
Organizational Culture: Metaphor - on the
Symphony Orchestra Institute web site
Results of the University of Maryland Libraries'
Organizational Culture and Diversity Assessment
- by Lisa H. Nishii, Jana L. Raver, and Alexandria
L. Dominguez
Issues
of Culture and Oppression in Organizations - by
Sharon Kaiser
Interactions of organizational culture and
collaboration in working and learning - by
Irena M Ali, Celina Pascoe, and Leoni Warne
The implication of this Australian study is that
organizations seeking to improve information sharing
and knowledge generation need to develop a greater
awareness of the processes and strategies of
organizational learning
Symbols in Organizational Culture - by Anat
Rafaeli and Monica Worline
Analysis suggests that symbols
serve four functions in organizations. They reflect
underlying aspects of culture, generating emotional
responses from organizational members and
representing organizational values and assumptions.
They elicit internalized norms of behavior, linking
members’ emotional responses and interpretations to
organizational action. They frame experience,
allowing organizational members to communicate about
vague, controversial, or uncomfortable
organizational issues. And, they integrate the
entire organization in one system of signification.
The role of culture in achieving Organizational
Integrity, and managing conflicts between cultures
- From The Ethics & Policy Integration Center
The Use of Organizational Culture and Structure to
Guide Strategic Behavior: An Information Processing
Perspective - by John W. O'Neill, Laura L.
Beauvais, Richard W. Scholl
Defining the Organizational Culture of the Fairborn
Fire Department - by T. David Harlow, Battalion
Chief, 1994Problem addressed is that present
attempts at team building and overall organizational
improvements have not been successful possibly due
to failure to understand needs, beliefs, values and
perceptions of members ..
Culture & Complexity: New Perspectives on
Organisational Change - by Richard Seel "A
complexity approach can offer a new perspective, or
paradigm, which leads to a radically different kind
of practice for change agents."
Describing Culture: From Diagnosis to Inquiry -
by Richard Seel "This article espouses the second
approach and outlines a number of ways of
facilitating a rich collaborative inquiry into
organisational culture. It also presents a ‘simple
rules’ approach to cultural description which offers
a new way of enabling people to articulate their own
culture and negotiate to change it."
Doing Organizational Culture in the Saturn
Corporation - "How is a meaningful, stable
existence conveyed in a world in which the taken for
granted meanings and stability that were 'there' in
modern settings now appear to be shattered?"
Organizational
Dynamics
Organizational
Dynamics - A very active e-list to promote a
deeper understanding of organizational dynamics; to
promote organizational effectiveness by creating an awareness
for how groups and organizations think and operate at the
irrational and unconscious levels. Discussions
typically include - -Covert and irrational processes in the
workplace -Group dynamics -Narcissistic leadership
-Power play in the undercover organization -Psychosis,
neuroses, and toxicity in the workplace -The interplay of
emotions, power, and feelings -Organizational unconscious and
identity -Psychodynamics of team building etc.
Orgdyne
Training & Consulting - a
training and consulting firm dedicated to empowering
organizations to evolve their own capacity for growth and
success, through the clarification and implementation of their
vision and mission; offers a realistic and comprehensive
understanding of both the visible and invisible dimensions of
organizational life, as well as strategies to manage the often
ignored covert and unconscious behavioral influences that
prevent many organizational efforts from being effective.
Constellations -
Recurring patterns echo in our personal
and professional relationships. Constellations help us see these
patterns – sometimes for the first time, but certainly in new
ways. Constellations provides a creative, innovative and
profound way of seeing the usually hidden dynamics that shape
not only family, but also organizational, systems
PAPERS ON ORGANIZATIONAL
SELF-ASSESSMENT
Open
Space
Open
Space World
Physical
Space
"How
organizational dynamics influence workplace design and
management" by
Fritz Steele
"The
Productive Workplace: How Design Increases Productivity",
a whitepaper of ASID (American Society of Interior Designers)
Book Review: Workplace
by Design by Frank Becker and Fritz Steele
Review
"The
problem is not that people cannot overcome their surroundings.
We all do, in ways conscious and unconscious, with efforts
large and small... We cope, but the cost can be high.
Overcoming places that reduce our effectiveness and threaten
our dignity always takes time and energy.
"Good
facilities will not guarantee success, nor will poorly
designed ones guarantee failure. The same can be said for
management, employees, and equipment. By themselves, none of
these elements of a business is enough to ensure success. They
are all part of an integrated system, and to function
effectively all the parts have to be in harmony. "
Excellence
by Design : Transforming Workplace and Work Practice by
Turid Horgen, et al
Creating
Workplaces Where People Can Think by Phyl Smith, Lynn Kearny
Process
Consultation Process
Consultation & Facilitation - From the
OD Learning Group
Process
Consultation: Getting Under the Level of Conversation - From
the OD Learning Group
Process
Consultation - Slides
by David A. Foster
1987
Edgar Schein revisits Process Consultation with a sequel -
Part of the History of Education Series
**Training
in process consultation
Group
Process Consultation: A Practical Diagnostic and Intervention
Approach - An NTL program
Consultation
Skills Workshop - with LTI
Process
Consultation, Culture and Organizational Therapy - With
Edgar Schein
T-Groups - A training method used by Leadership Training
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Systems
Systems
Development Society - Encouraging
the development & use of systems thinking & dynamics
around the world; researchers, consultants, practitioners
Tavistock
The Tavistock Method
The
Tavistock Institute -
Study of group relations; Tavistock group relations tradition
A.
K. Rice Institute -
Study of group relations; Tavistock group relations tradition
The
Boston Center of the A.K Rice Institute -
Study of group relations; Tavistock group relations tradition
The
Washington-Baltimore Center of the A.K. Rice Institute -
Study of group relations; Tavistock group relations tradition
Teams
& Meetings
Teambuilding.
Inc
Stages
of Team Development
Teams
and Teamwork - Articles from NASA, available through your
library
Free
Articles on Teams - From Glenn Parker's website
Center
for Collaborative Organizations International
Association of Facilitators
Teamworks:
Skills for Collaborative Work
The
Facilitator -
Professional facilitator newsletter
Meeting
Guides -
A series of easy-to-read guides; insight into the things you
do in meetings, the tools you use in them
Team
Management Systems -
An integrated system of work based, research proven
assessments and feedback instruments- supports individuals,
teams and organizations to effect positive, lasting change and
achieve higher performance
NetAge
- Products and
services to help successfully launch, manage, and sustain
virtual teams; focus on people, not technology alone
The
Art of Team Building - reviews
several tools used in some team building work; including MBTI,
Johari Window
Theory
Organizational
Theory: Determinants of Structure
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Trust
Development & Conflict Management
Trust:
A
New Vision of Human
Relationships for Business, Education,
Family, and Personal Living by
Jack R. Gibb
Paper
on the Constructive Management of Conflict
National
Network for Collaboration
American
Arbitration Association
The
ARIA Group - is
a conflict resolution consulting firm based in Yellow Springs,
Ohio with Associates around the world. It assists
organizational and community leaders to creatively transform
deep and destructive conflict.
Mediation
Links
Asherman
Associates -
Providers of training programs in negotiations skills;
articles on a variety of negotiation topics
The
Academy of Management: Conflict Management Division
- Supports research,
teaching and practice in the areas of conflict, power and
negotiation
Association
for Conflict Resolution
-
The
Association for Conflict Resolution is a professional
organization dedicated to enhancing the practice and public
understanding of conflict resolution.
Polarity
Management -
Offers an approach to distinguish between problems that are
inherently solvable and finite, and those which are both
unsolvable and unavoidable
Lombard
Mennonite Peace Center -
Mediation resources
Building
Trust - by Carter McNamara
Managing
Conflict and the Commitment Level Model
How
Disputes Escalate by James Creihton;
Intervention
Moments: Places and Times When There is Opportunity for Change
- By Loren Mead, some useful material that relates to conflict management.
Levels
of Conflict
How
Bad is the Conflict?
Levels
of Conflict (an overview of conflict management)
The Pastor’s Role in Managing Church Conflict -
Marlin E. Thomas; explores
Levels of Conflict and the pastor's role
Type
Styles-based
instruments are training tools that reduce the complexities of
human behavior to a number of styles. They are useful in
providing people with insight into themselves and others. and
providing a language for talking about similarities and
differences.
In
Addition To Type Resources - Other Instruments
LIFO
- Applications for teamwork, communication and
productivity
Value
Centered Organizations
Model
on Values Centered Organizations - R. Gallagher
Business
Ethics Resources - an
introductory set of resources
Businesses
for Social Responsibility - a
resource for companies seeking to sustain their commercial
success in ways that demonstrate respect for ethical values,
people, communities and the environment.
Maine
Businesses for Social Responsibility - an association of
Maine businesses committed to creating a new business climate
that recognizes that long-term, sustainable profitability is
directly linked to acting in a socially responsible, ethical
and compassionate manner.
Net
Impact - network of emerging business leaders
Applied
Ethics Resources - www resources
The
Institute for Business & Professional Ethics at DePaul
University
Websites
of Organizations Exploring How to Be Value Centered
The
White Dog Cafe
Mad
Gab's
More
on Organization Development
Redesigning
Human and Global Systems: A Conceptual and Strategic Framework
by Saul Eisen, Ph.D.
"There is an
inescapable wholeness in the global system. Whether we are
working with individuals or trans-organizational domains, we
can view each level of interaction as a facet of the
whole"
One
World Music - Uses hands-on music making as a way to
foster teamwork, leadership and innovation.
Free
Management Library
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